Welcome to Complete One, one of the fastest growing companies in the North East. We are a young, ambitious and dynamic outsourced sales and marketing company, specialising in customer acquisition through in-person promotions. Our expertise lies in increasing market share and raising brand awareness, for our client portfolio, through face-to-face promotional marketing and sales campaigns, at high profile events and venues. In a world of ever advancing technologies, we offer our clients something that is often lacking in today’s digital world, the personal touch.
2016 has been a record-breaking year at Complete One, seeing us named among the award winners at the 2016 Sales & Marketing Awards, and expanding our client portfolio. Looking ahead to 2017, we have big goals as we look to extend our market reach into 4 new cities and break the £1 million turnover barrier.
As a Direct Marketing Company, Complete One specialise in below-line customer acquisition. Our main focus is to bridge the gap between client and consumer using events based marketing campaigns. Our history of clients has included several of the UK's leaders within the Charity, Finance, Online Film & Media and Telecommunications sectors.
Our services are highly sought after as we provide cost-effective, measurable and tailor-made marketing strategies that delivering ‘the personal touch’ and guarantee high ROI. Our main objective, besides generating high quality and quantity customer acquisitions for our clients is to achieve customer satisfaction. A happy customer is a long term and loyal one and our dedication to achieving customer satisfaction leaves our clients assured of not only excellent results but also complete brand protection.
We begin each campaign by carefully identifying the USP of our client’s products or services and then from there we conduct research to identify the target market to ensure we maximise exposure. It is an extremely quick process from planning to implementation; we can launch a campaign in a matter of weeks.
"Success for our clients through customer satisfaction"
At Complete One we believe our personalised approach, greeting customers with a smile and a handshake, is what sets us apart from our competitors in a crowded market. In a market overflowing with direct marketing companies, we believe that our success has been built on our high standards of customer service. As the old adage goes; the customer is always right. At Complete One we go over and above to deliver an outstanding customer experience. We guarantee clients customer satisfaction, which in turn leads to higher success rates of customer acquisition.
Our business continues to grow! We recently acquired a new client in the finance sector. We're now one step closer to our goals for 2016.
Complete One were among the winners again at the 2016 Marketing & Sales Awards Gala, held in London on Saturday May 21st, with MD Glen Lowes winning the 20/20 award for the fourth year in a row.
20/20 Overall Performance Award - Managing Director Glen Lowes
3 Old Eldon Square
Newcastle Upon Tyne
Tyne & Wear
Company No: 07777520
Registered in England.